Ed Riseman, General Manager

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Big Group achieves official ISO9001 and ISO27001 accreditations!

18 months ago we made the decision to commit the resources and the finances to achieving ISO 27001 in 2020. Very happy to say we did it! In fact, it was a double whammy as we renewed our official accreditations for ISO9001 to the 2015 standard and achieved ISO27001 certification several weeks later. A happy combination that delivers quality assurance, security and peace of mind to our company, clients and suppliers.

For the uninitiated, ISO was founded in 1947 as the International Organisation for Standardization (ISO) an independent, non-governmental organization with a membership of 165 national standards bodies.

ISO 9001 is a standards framework to ensure that the products and services we provide meet not only our own standards but our clients’ requirements and that quality of what we do across customer experience, creative technology and performance marketing is consistently maintained and improved.

By achieving ISO9001-2015 (the most up-to-date version of the framework), we join over 1 million companies in 170 countries with the ISO9001 accreditation, of which ours is valid until 2022.

Not content with achieving the Quality Management System status, we committed to ISO27001 Information Security Management System (ISMS), achieving accreditation in August 2020 and valid until 2023 with annual independent audits. The ISMS structures information security under a framework of controls and has specific operating requirements that can only be certified following successful completion of an audit. Our focus for this is the integrity of our business reputation, the confidentiality of our people and clients and ensuring information is not only secure and protected but available to those who need it.

With the ground shift to increased remote working, this is vitally important for service businesses such as ours in the digital sphere, as global client brands increasingly select agencies who have robust quality management and information security and processes in place. That’s us!

Needless to say, we are very happy that our proactive and passionate approach to delivering the highest quality protected by the best security standards got us the badge!

More information about standards and those who love them can be found at: